Event date: 03/05/2017
News date: 21 Apr
Whatever you want to do, concerns you have or support you need, there are a wealth of organisations and charities that can help. Have a look at what's available here.
Items such as raised toilet seats, bath boards and seats, walking frames, and grab rails can make a real difference to your safety and independence.
Local authority housing (or council housing) is housing you can live in that is owned by your local authority. You have to apply for local authority housing.. Your Council will assess your needs and decide if you are high priority. If you are, you can join the housing register, which is a list of people waiting for housing or to be rehoused.
You will only be entitled to housing from your local authority if:
Your prospects of getting local authority housing will vary depending on your local authority. You should check their websites (see below) for more details.
If you have been told that you don't qualify for local authority housing and think you should, you can request a review for the decision to deny you housing within 21 days. This can be done in writing or verbally
If you are not eligible for housing from your local authority and are struggling to find somewhere to live then have a look at our page on Homelessness for advice on where you might go for support in an emergency.
Amongst those eligible for local authority housing vulnerable people are given priority. The kind of things which might increase the priority of an application include:
The waiting time will depend on the size of the property you need and where you want to live. Most local authority websites will give estimates for waiting list times, but these are just a guide and won't take into account your own needs and priority.
If you are considered to have a priority need your council may have to offer you temporary accommodation until a suitable long-term property becomes available. Temporary housing may include being offered a place in bed-and-breakfast or hotel accommodation, or housing outside of your council's area.
There are a number of different tenancies available to you in local authority housing. If this is your first local authority home, you will be offered an introductory tenancy, which usually lasts 12 months. Under this tenancy you cannot make changes to the home, swap your home with another local authority home or apply for the Right to Buy scheme.
Once you have lived in a local authority house for over a year, you may be offered a secure tenancy. This can be for a fixed period of time or ongoing with no specific end date. Under these tenancies you can rent out rooms, buy your property through the Right to Buy scheme, swap your home with another local authority housing tenant and transfer your tenancy to someone else in certain circumstances. Only under a secure tenancy can you make changes to your home
You will need to read your tenancy agreement or speak to your landlord to be sure of your rights.
If you live in local authority housing you will be a tenant who pays rent to the local council. Depending on your situation you may be eligible to claim Housing Benefit to pay towards your rent.
If you want to move within your current area then you will need to speak to your local authority's housing department - see below.
If you want to move to another area then there are various schemes to help you to do this, but speak to your council's housing department first.
The HomeSwapper website may be able to assist you to find someone in that area who wants to swap with you.
Housing Moves is the Mayor of London's housing mobility scheme that allows tenants of London boroughs or housing associations to move outside their existing borough to a different part of London. It is run by the Greater London Authority and the majority of London boroughs and housing associations are participating.
Exchange Locata (not for Westminster residents) is a direct, online social housing exchange service for tenants and landlords.
The Seaside and Country Homes scheme is run by central government and provides bungalows and flats for council or housing association tenants over the age of 60 who want to move out of the city to a seaside or country location.You can find out more as follows:- Westminster Hammersmith and Fulham Kensington and ChelseaAnd you can contact your council's housing department (details below) if you are interested in registering for the scheme.
In Kensington and Chelsea the council provides a Mutual Exchange Scheme for people who are already housing association or Council tenants and want to swap their property with another tenant.
Housing DepartmentGround Floor Reception - Town HallHornton Street, W8 7NXTel:- Housingline: 020 7361 3008Fax:- 020 7368 0328Email: firstname.lastname@example.org
If you are already a council tenant in Kensington and Chelsea you may know that council housing is managed on behalf of the council by Kensington and Chelsea Tenant Management Organisation Limited (KCTMO). If you want want to find your local housing office, or speak to someone about repairs, paying your rent, making a complaint, or any other issue then you can find details here.
Housing Options Service101 Orchardson StreetLondon, NW8 8EAOffice opening hours:- Monday-Friday (10am-4pm, except bank holidays) and on the last Wednesday of every month (12pm (midday)-4pm) Tel:- 020 7641 1000 (Mon-Fri 09:00-17:00)Email:- email@example.com
And Westminster have produced a leaflet on all aspects of finding somewhere to live, including in the private sector.
If you are already a council tenant in Westminster you may know that council housing is managed on behalf of the council by City West Homes. If you want want to find your local housing office, or speak to someone about repairs, paying your rent, making a complaint, or any other issue then you can find details here.
H&F Advice Ground floor - 145-155 King Street Hammersmith London W6 9XYTelephone: 0845 313 3935
If you are already a council tenant and want to find your local office, or speak to someone about repairs, paying your rent, making a complaint, or any other query, please contact H&F Advice.
If you think you want legal advice in relation to a housing issue then you can get more information on our Obtaining legal advice page.
You can find more information on applying for local authority housing on the government's website.
Shelter also provide detailed information on your rights to local authority housing.
Homeless UK provides a searchable directory to help you to find your local council's housing department.
Stonewall Housing have helped thousands of lesbian, gay, bisexual and transgender (LGBT) people to find safe and secure homes.
If you would like to receive independent advice on housing, or on benefits, legal issues, accessing care and support, your rights as a carer, and a range of other issues, then you can contact the Westminster Advice Services Partnership (WASP).
Nucleus offer confidential and free legal advice and assistance to people living in Kensington and Chelsea on a variety of issues, including on housing issues.