Information
Information
Easy-to-read information about things that matter to you - staying well and healthy, staying mobile, activities near you, looking after a loved one, finances and benefits, if you think you or someone you know is being harmed or neglected ... Read more...
Events
Carers Rights Day - White City
Friday 24th November : Come down to know your rights and find out how to get the help and support you're are entitled to. Visit information stalls hosted by local organisations with lots of useful information and advice; meet fellow carers; have free hand massages and talk to health trainers. Read more...
News
November is Lung Cancer Awareness Month
November is Lung Cancer Awareness Month and Macmillan Cancer Support is encouraging people to be aware of the signs and symptoms of the disease. Read more...
People who can help
People who can help
Whatever you want to do, concerns you have or support you need, there are a wealth of organisations and charities that can help. Have a look at what's available here. Read more...
For professionals
For Professionals
If you work or provide a service, paid or unpaid, in health and social care, we've got information and guidance about a number of procedures, resources and training initiatives. Read more...
Leaflets Library
Leaflets Library
Not everyone can, or wants, to use the internet. We have a series of leaflets which cover key issues which can be printed out and given to those residents that cannot access the internet. Read more...
Other useful websites
Ask SARA
We cover a lot of information on People First but there are also other useful websites that can help you make informed choices about your health and well-being. Take a look at Ask Sara for instance .. Read more...
Hammersmith and Fulham contact details

Hammersmith & Fulham contact details

HAMMERSMITH & FULHAM CONTACT DETAILS

MAIN COUNCIL SWITCHBOARD

Tel: 020 8748 3020
Out of hours: 020 8748 8588
Typetalk: 0800 7311888
Website: http://www.lbhf.gov.uk/

ADULT SOCIAL CARE TEAM / H&F ADVICE
(supporting  adults under the age of 65 with physical disabilities, older people with physical disabilities or mental health problems, and their carers)

Address: H&F Advice, Ground Floor, 145 King Street, London W6 9XY
Tel: 020 8753 4198 (option 3)
Fax: 020 8753 5880
Email: h&fadvice.care@lbhf.gov.uk

If you are approaching Hammersmith & Fulham council about care issues for the first time, or if you are not sure who you should be speaking to, then H&F Advice is the first place to go to.

EMERGENCY / OUT-OF-HOURS TEAM 

Outside normal office hours this team deals with statutory Mental Health Assessments, other emergencies concerning vulnerable adults and elderly residents, child protection emergencies and other children and family issues.

Tel: 020 8748 8588

MENTAL HEALTH ASSESSMENT TEAM
(supporting adults under the age of 65 with mental health problems and their carers - contact your GP before you first refer yourself to this team - this is a joint health and social care team)

Address: Claybrook Centre, 37 Claybrook Road, Hammersmith, W6 8LN
Tel: 020 7386 1271
Website: http://www.wlmht.nhs.uk/service/assessment-and-short-term-treatment-service/

LEARNING DISABILITY PARTNERSHIP
(supporting adults with learning disabilities and their carers - this is a joint health and social care team)

Address: Parkview Centre for Health and Wellbeing, Cranston Court, 56 Bloemfontein Road, London W12 7FG
Tel: 020 8383 6464
Fax: 020 8383 6465
Email: LDTeamInfo@lbhf.gov.uk

HAMMERSMITH & FULHAM COGNITIVE IMPAIRMENT AND DEMENTIA TEAM
(supporting adults with early signs of memory problems and their carers)

Address:- St Vincent's Day Hospital, 49 Queen Caroline Street, Hammersmith, W6 9QH
Tel: 020 8483 2525
Fax: 020 8483 2575

COMMUNITY INDEPENDENCE SERVICE
(supporting adults of all ages with physical health problems to work to regain their independence - this is a joint health and social care team)

Tel: 020 8753 6500
Email: CLCHT.hfreferrals@nhs.net
Fax: 020 8846 6266

Hammersmith & Fulham have produced a leaflet with more information on your Community Independence Team.

SAFEGUARDING ADULTS
(if you have concerns that a vulnerable adult is being subjected to abuse or neglect)

Tel: 020 8753 4198 
Email: h&fadvice.care@lbhf.gov.uk

Hammersmith & Fulham have also produced an easy-to-read leaflet on Safeguarding Adults

To tell Hammersmith & Fulham about any concerns you have (known as 'raising a Safeguarding Alert') you can ring them on the above numbers or complete and send this alert form to them.

DEPRIVATION OF LIBERTY TEAM
(if you have concerns that someone is being kept in a care home or hospital against their will, and or that they lack the ability to make an informed decision about their care arrangements)

Call the main Adult Social Care number to discuss your concerns - as appropriate they will put you in touch with the Deprivation of Liberty Team for further advice: 

Tel: 020 8748 3020
Out of hours: 020 8748 8588
Typetalk: 0800 7311888
Website: http://www.lbhf.gov.uk/

DISABLED CHILDREN'S TEAM

Address: 2nd Floor - 145 Kings Street, Hammersmith, W6 9XY 
Tel: 0208 753 3321

FINANCE AND CARE CHARGES

Address: The Home Care Charging Team, Adult Social Care, Floor 4, Hammersmith Town Hall Extension, King Street, Hammersmith, London, W6 9JU
Tel: 0800 840 4502
Email: homecarecharging@lbhf.gov.uk

MAKING A COMPLAINT TO YOUR COUNCIL

For complaints about Adult Social Care go to our section on Complaints and feedback to your council.

For complaints about any other service from Hammersmith and Fulham council go to their main complaints page.

 

Other information and advice

You may find it useful to take a look at our page on Information your council keeps about you.