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Organisation details

Clinical and incontinence waste collection (Hammersmith & Fulham)

Hammersmith & Fulham council provide a household collection service for clinical or incontinence waste, subject to a referral from your GP, district nurse or social worker.

They collect the following types of waste:

Incontinence waste  (incontinence pads) 

Service users are supplied with appropriate coloured or marked sacks to store the incontinence waste in readiness for the once weekly collection.    

Clinical (infectious) waste - bandages, dressings 

Service users are supplied with appropriate coloured or marked sacks to store infectious clinical waste in readiness for the once weekly collection.    

Your GP, nurse or social worker should return a referral via email to clinicalwaste@lbhf.gov.uk 

Sharps bins (needles etc)

Service users in receipt of this service are required to contact the office 48 hours in advance of the allocated collection day to confirm that they require a collection.

On council property: Collection or enquires need to be referred to the estate care takers or area housing office. 
On public highway: Please call our Cleaner Green Hotline on 02087531100 or email cleaner.greener@lbhf.gov.uk  
On private property: Please note, there may be a charge. Please call our Cleaner Green Hotline on 02087531100 or email cleaner.greener@lbhf.gov.uk 

Waste we do not collect:

  • Nappies
  • Hospital waste
  • Hairdresser waste
  • Private business waste

Collection and disposal of hospital, hairdresser and business waste is the responsibility of the customer via contracts with authorised and legally approved waste disposal contractors, please note this includes sharps waste.  Please ensure items are securely tied in plastic bags. 

Our address

Clinical and incontinence waste collection (Hammersmith & Fulham)
COUNCIL OFFICES, 37 PEMBROKE ROAD,
LONDON
W8 6PW

Useful information

  • Contact Hours: Mon-Fri 10.30am - 2.00pm (Message taking 8.45am-10.30am and 2.00pm-5.00pm).
  • Telephone: 020 8753 3015

How to find us