The People First logo: Supporting independent living and health in Kensington and Chelsea and Westminster
Skip to content

Deciding on your eligibility for support

Eligibility Decision Process

Step Description
1. Needs The adult’s needs arise from or are related to a physical or mental impairment or illness.
2. Outcomes As a result of the needs, the adult is unable to achieve two or more of the following:
  1. Managing and maintaining nutrition
  2. Maintaining personal hygiene
  3. Managing toilet needs
  4. Being appropriately clothed
  5. Maintaining a habitable home environment
  6. Being able to make use of the home safely
  7. Developing and maintaining family or other personal relationships
  8. Accessing and engaging in work, training, education or volunteering
  9. Making use of necessary facilities or services in the local community including public transport and recreational facilities or services
  10. Carrying out any caring responsibilities the adult has for a child
3. Wellbeing As a consequence, there is or is likely to be a significant impact on the adult’s wellbeing, including the following:
  1. Personal dignity (including treatment of the individual with respect)
  2. Physical and mental health and emotional wellbeing
  3. Protection from abuse and neglect
  4. Control by the individual over day-to-day life (including over care and support provided and the way it is provided)
  5. Participation in work, education, training or recreation
  6. Social and economic wellbeing
  7. Domestic, family and personal relationships
  8. Suitability of living accommodation
  9. The individual’s contribution to society

Carers’ Eligibility Criteria

Step Description
1. Needs The needs arise as a consequence of providing necessary care to an adult, and the carer is ‘unable’ to achieve the following:
2. Outcomes As a result of the carer’s needs, either:
  1. The carer’s physical or mental health is, or is at risk of, deteriorating, or
     
  2. The carer is unable to achieve any of the following outcomes:
  1. Carrying out any caring responsibilities the carer has for a child
  2. Providing care to other persons for whom the carer provides care
  3. Maintaining a habitable home environment
  4. Managing and maintaining nutrition
  5. Developing and maintaining family or other significant personal relationships
  6. Accessing and engaging in work, training, education or volunteering
  7. Making use of necessary facilities or services in the local community including recreational facilities or services
  8. Engaging in recreational activities
3. Wellbeing As a consequence, there is or is likely to be a significant impact on the carer’s wellbeing, including:
  1. Personal dignity (including treatment of the individual with respect)
  2. Physical and mental health and emotional wellbeing
  3. Protection from abuse and neglect
  4. Control by the individual over day-to-day life (including over care and support provided and the way it is provided)
  5. Participation in work, education, training or recreation
  6. Social and economic wellbeing
  7. Domestic, family and personal relationships
  8. Suitability of living accommodation
  9. The individual’s contribution to society
Last updated: 30/04/2015
Previous Page Care Act FAQs Next How to make a complaint about Adult Social Care services or thank them for their help