If you're not sure what sort of help you need, the best place to try first is usually your local Citizens Advice Bureau. Citizens Advice is a national charity which offers a wide range of advice and support to help people resolve their problems with debt, benefits, employment, housing, discrimination, and many more issues. It has a website and a network of local officers where you can speak to experienced advisors. Getting help from Citizens Advice is free.
You will first meet with an assessor who will ask you to explain what the problem is, and let you know what options are available to you if you want to take it further. They can give you information to take away, arrange an appointment with an advisor, or direct you to a different organisation that's better placed to help you.
Find out more about the Citizens' Advice Bureau, or find your local office:-