A 24-hour care service reaching out to all

• Offer Nursing Services, supply Health Care Assistants and Domiciliary Care to public and private organisations.
• Promote a Multi-Disciplinary/Collaborative and responsive approach to providing a high quality care standard.
• Enable people we support to achieve their optimum state

Core Services:

Supply of nursing/support workers (RGNs, RMNs, HCAs)
Day and Night Care
Night sleep-in or waking night and live-in care

Training/Quality Assurance:

They offer high standard of training to existing employees and other interested professionals within the social care industry based on individuals’ needs as required by the Care Standard Act, 2008 and the Skills for Care under the Care Quality Commission (CQC).

Our Client Groups:

24 hour a day, 7 day a week service to:

• Vulnerable adults—including Palliative patients with critical needs.
• Dementia patients
• People with physical disabilities
• Mental health or drug related problems
• Challenging behaviours
• Learning disabilities

Qualified professionals (RGNs, RMNs and HCAs)

They provide person-centred care in order to promote clients' privacy, confidentiality, independence, rights, choice and dignity irrespective of age, gender, culture and religious orientation.

Quality Assurance:

Eleada's care provision is individualised, holistic and of the highest quality and provid qualified and experienced staff members (RGNs, RMNs and HCAs) with the aim of supporting clients through their journey into recovery

Range of tasks carried out includes:

• Support with general well-being (mental, physical, social and spiritual health)
• Management of prescribed medications
• Support with mobility and transfers needs, care of skin, teeth and nails where appropriate
• Nutritional care and feeding
• Personal care and grooming (support with washing, bathing,/showering and dressing
• Bed making, toileting and incontinence management
• Support with domestic chores (cleaning, laundry and ironing)
• Assistance with PEG feeding, colostomy and catheter care
• Support with cultural/social and spiritual/religious needs.

Reaching out to all Communities 24/7

All clients are valued
The client is at the centre of our care.
Service is individualised and tailored on clients’ needs.
Service is provided by qualified and experienced health professionals (Nurses and HCAs)

Service Standard:

Their service rate is very competitive given the high standard of care provided by our experienced, dedicated, reliable, flexible and professionally mannered staff members.

CHOOSING THE RIGHT CARE AGENCY - A MESSAGE FROM PEOPLE FIRST

People First cannot recommend individual home care agencies, and does not vouch for the quality of service which they currently provide. Please refer to our disclaimer page for more details. 

It is important that you satisfy yourself that you will receive the service which you need, and that it will be of a high standard. We recommend that you refer to the following websites when deciding which home care agency to use:-

· The Care Quality Commission website  – they inspect home care agencies regularly and publish their inspection reports online, highlighting what an agency does well and where there is a need for improvement

· The NHS website  – they allow you to search for home care agencies in your area, to see what other people have said about them, and to rate them yourself based on your experiences

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