This offers support to all patients, their families and friends at any stage of their cancer experience. Where appropriate, the Help Centre can refer you to other professionals for specialist or more long-term support.

PALS staff are there to:

• Provide you with information about services at The Royal Marsden

• Guide you to other health and social care resources which may be available to you closer to home, including cancer support groups, carer support services and advocacy services

• Help you with any questions, concerns or complaints you may have about your treatment and care

• Support you and listen to your views and suggestions

• Resolve any concerns or complaints you have about your care or the services you receive as soon as possible.

PALS is a confidential service and information will not be disclosed to any other person without your consent.

additional search tags : Help centre, information, signposting, booklets, leaflets, information service, explain diagnosis