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All of these files are available as PDF files (Portable Document Format)

We apologise for the unavailability of some leaflets. These leaflets have been taken down as they are in the proess of being updated and we hope to have the new versions available soon.

Westminster

The Care Act 2014

Leaflet name	Downloadable PDF	Accessible Webpage
The Care Act - Care, Support and You		Webpage
The Care Act - Frequently Asked Questions		Webpage
Carers and the Care Act		Webpage

Support in your home

Leaflet name	Downloadable PDF	Accessible Webpage
Community Independence Service: helping you regain confidence and independence at home		Webpage
Home care services - supporting you to continue living at home	PDF	Webpage
Community Equipment to help with daily living	PDF	Webpage
Telecare - help at the touch of a button	PDF	Webpage
Deciding on your eligibility for support	PDF	Webpage
A Guide to Direct Payments	PDF	Webpage
Direct Payments: The Basics, Benefits And Process	PDF	Webpage
Westminster Learning Disability Team	PDF	Webpage

Information for carers

Leaflet name	Downloadable PDF	Accessible Webpage
Your essential guide to services for carers	PDF	Webpage

Staying safe

Leaflet name	Downloadable PDF	Accessible Webpage
Say No to Abuse (digital version)	PDF	Webpage
Say No to Abuse (print version)	PDF	Webpage
Say No to Abuse Easy Read (digital version)	PDF	Webpage
Say No to Abuse Easy Read (print version)	PDF	Webpage

Going out, staying in

Leaflet name	Downloadable PDF	Accessible Webpage
Day centres, drop-in centres and community hubs for older people in Westminster		Webpage

Your voice, your rights

Speaking up for you - information about advocates and advocacy services
Complaints, Comments and Compliments about Adult Services
Your records : your rights
Use of your NHS Number in Adult Social Care

Health and well-being

Money and legal

Younger adults

Last updated: 21/09/2025