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Staying in touch in later life

There are many reasons why people can start to feel lonely or isolated as they get older. It can happen after retirement or the loss of a loved one, because social circles tend to shrink as we get older, or because of problems with health and mobility.

On this page we take a look at the many ways in which older people can tackle loneliness and isolation and stay in touch with the wider world. 

We've put together a list of local organisations who can offer you opportunities to get out and about and meet people. We've included suggestions on how you can get to where you want to go if travelling has become more difficult. And we've suggested ways in which you can stay in touch with other people even if you struggle to leave the house.

If you or somebody you know is feeling lonely or isolated then read this page and find out what's going on locally.

And don't forget that in our Events calendar you can find information on all sorts of activities and events which will help you to stay active, busy and in touch. 

Day centres and local hubs regularly hold activities and events where residents can meet people, get free information and advice, and stay active.


In-Deep Community Task Force

In-Deep Community Task Force offer friendship and support with a range of activities and services to people living in Westminster. 

In-Deep CTF puts regular breakfasts and dinners in Westminster. The also run:

  • Community choir
  • Monthly massage, manicure and pedicure services are run by trained professionals.
  • Annual Christmas dinner and Christmas hamper scheme.
  • Home visiting scheme.
Age UK Westminster

Age UK Westminster  promotes the well-being of older people in the London borough of Westminster. This local service provides:

  • Winter checks - a telephone service for vulnerable older clients over the winter months
  • Information and advice
  • Befriending services
Open Age Westminster - community hubs and more

Open Age has been championing active lives for older people for over 20 years. Services are available to any one aged 50 or older.

The charity provides a wide range of physical, creative and mentally stimulating activities to enable older people to develop new skills, fulfil their potential, and encourage social interaction, thus helping reduce loneliness, isolation and depression.

The organisation operates across a number of sites including:   

The Penfold Street hub

The Penfold Community Hub is a hub in Westminster where anyone over the age of 50 can drop in and take part in over 100 weekly activities, find out about other services, and get the information they need to help them to stay independent and live a healthy and active life. 

The Abbey Centre

The Abbey Centre is a hub in Westminster which offers a wide range of free and low-cost activities to help address the needs of local people. These include exercise, dance and cooking classes, training and employment support, arts and social activities.

The Pullen Day Centre

The Pullen Day Centre offers day care for 25 physically frail older people a day on Mondays, Tuesdays, Wednesdays and Fridays.
On Thursdays they offer support for 20 people with dementia.

Other opportunities in Westminster

Take a look at our leaflet with details of a wide range of day centres, drop-in centres and hubs in Westminster.

Kensington and Chelsea

Open Age Kensington and Chelsea

Open Age has active sites that operate across Kensington and Chelsea. with active branches including:

Open Age Fun

Quest Day Centre & Kensington Day Centre

The Quest offers a varied programme of activities for older people with dementia or mental health problems, all with the underlying aim of maintaining or restoring independent living skills. Typical services on offer include the popular Lunch Club, visits by a community psychiatric nurse trips to the theatre/cinema, day trips and annual holidays.

Kensington Day Centre is open to residents living in North Kensington. 

Other opportunities in Kensington and Chelsea

You can take a look at our list of day centres and drop-in centres in Kensington and Chelsea

London is a very cosmopolitan city; if you want to spend some time with people with a similar cultural background to your own then take a look at our page on Black and ethnic minority activity and social groups for some ideas.

There are a number of organisations offering support and social opportunities for lesbian, gay, bi-sexual and transgender people, including some organisations supporting older people. Have a look at our page on LGBT+ activity and social groups to find out more.

If you are stuck at home then many organisations organise volunteers who can come and visit you in your home on a regular basis for a chat - go to our page on Befriending services to find out more.

In our Events section we are trying to gather together information on a wide range of activities and events in the local community, things which you might want to do regardless of health problems or age. Take a look and see if anything grabs your fancy.


Some organisations now offer you the change to get to know new people over the phone, and to join in phone discussion groups on the things which interest you.

Open Age organise local discussion groups.

And Independent Age and Friends of the Elderly both do this nationally.

You're never too old to volunteer and there will always be people who can benefit if you share your skills and life experiences. Go to our page on Volunteering to find out about the wide range of opportunities available.

If you are struggling to get out and about, and find it hard to use public transport, then take a look at our Travel and transport section for suggestions on a variety of ways in which you might be able to get to where you want to be, and do the things you want to do.

If you are alone and it's getting you down then there are people out there who can offer emotional support - these range from counselling and therapy schemes to advice and information helplines. Please don't ever be afraid to ask for help, there is someone out there who will listen to you.

Third Age Counselling

Third Age Counselling offer a safe and supportive environment in which to explore difficult or complex thoughts and feelings. Together with a skilled counsellor you can reflect on how to respond to events in your life, and on how to relate to the people in your life.

 Some issues which commonly bring people to therapy include:-

  • Bereavement and loss
  • Moving on from the past
  • Relationship difficulties
  • Experiences of growing older
  • Failing health or disability

NHS Therapy Services

You can get access to local NHS psychological services through your GP (family doctor) or practice nurse. Your local NHS psychological therapies service provides therapy and mental health services for people with mild to moderate mental health problems, including depression and anxiety, as well as feelings related to change, bereavement, and personal and family problems.

Details for your local services are:-

Silver Line

We need connection whatever our age – especially if we live alone or further away from family. Age UK's Silver Line Helpline gives anyone aged 55 or over the opportunity to exchange a friendly word, access support, or enjoy a long enriching conversation.

The Samaritans

If you're feeling down, or something is troubling you, then the Samaritans are at the end of a phone line, 24 hours a day, 365 days a year.

You might also find it useful to have a look at our information pages on Depression and 10 top tips for good mental health.

Other information and advice

The Campaign To End Loneliness website has advice on what to do if you are feeling lonely

The Which website offers advice on tackling loneliness and isolation in older age.

Last updated: 16/05/2024