Computer skills - courses

Below are courses, skills training or guides that are available to help you learn and get confident in using common apps and the internet. We have organised the courses into the following levels of ability and experience:

• No digital experience - No experience of using digital devices of the internet independently
• Foundation - Being able to do basic skills such as send and receive emails, basic web searching and video calling
• Life - Being able to communicate, handle and store information and content securely, solve problems and transact effectively  
• Work - To have the requisite skills for their job or the job they are applying for to progress in their work

You can see which one suits you or describes you best, and you can access the help by clicking on the link.

No Digital Experience

No experience of using digital devices of the internet independently

• Imperial ‘What The Tech’ - a phone/video call befriending and tech support service for those who are isolated
• CNWL Digital Support for Carers - digital support to carers, enabling access to technology and the confidence on how to use it, and providing chat groups
• AbilityNet - free IT support to older people and people with disabilities of any age to help with all sorts of IT (information technology) challenges
• Age UK K&C Digital Support 
• Age UK Westminster Digital Inclusion services - supports Westminster residents aged 50+ to build their confidence and knowledge using digital devices such as smartphones, tablets/iPads and laptops.

• Learn My Way - Get started - Learn basic online skills - find out how to use a mouse, keyboard and learn how to use email

Foundation

Being able to do basic skills such as send and receive emails, basic web searching and video calling

• Workers Education Association - Beginners IT Communications
  
  
• Nova New Opportunities - Basic Digital Literacy
  
  
• Open Age runs a range of beginners courses:
  • Excel for Beginners
  • Getting to Know Your Android Phone
  • What’s that App on your Android Smartphone?
  • Getting to Know Your iPhone
  • Improve Your Internet Skills
  • How to Use Zoom
  • IT – Windows 10 Beginners
    
    
• Age UK K&C - IT Workshop
  
  
• Prospects Kensington Ltd - Essential IT Course
  
  
• Action Disabilities Kensington and Chelsea - Introduction to IT
  
  
• Libraries (Westminster Adult Education Service) - Digital and Smartphone Workshop
  
  
• Learn My Way -  Learn more - Once you've grasped the basics, go even further and learn how to bank online, how to shop online, stay healthy, or explore skills and careers
  
  
• Cisco Networking Academy Get Connected course - Gain essential computer skills, such as how to use a computer, connect devices, and access search, email, and social media. (available in English, 中文(简体), 中文(繁體), Français, Deutsch, हिंदी, Italiano, Português - Português, Português - Brasileiro, Español)

Life

Being able to communicate, handle and store information and content securely, solve problems and transact effectively  

• Westway Trust
  • Using IT to Plan and Organise
    
    
• Open Age
  • Computer Management for Windows 10
  • Online Safety
  • iPad Art
  • iPad for Beginners
    
    
• Learn My Way - What Next? - If you're ready to move on, we'll point you in the right direction for even more things you can do and learn online.

Work

To have the requisite skills for their job or the job they are applying for to progress in their work

• Nova New Opportunities - An Introduction to Business Admin
  
  
• Clement James Centre - Functional Skills ICT
  
  
• Open Age - Build Your Own Website – Beginners
  
  
• We LR - Employment Digital Support
  
  
• Abbey Centre's Women Off to Work (WOW) project  -  has free IT skills 4-week course.