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Freedom passes

Older Persons Freedom Pass

The Freedom Pass for older people is funded by your local council and gives free travel on most public transport in London, 24 hours a day (after 9.30am on most National Rail services within the London area), including all day at weekends and on public holidays. This pass may also be used to travel on local bus services in the rest of England under the terms of the Concessionary Bus Travel Act 2007.

You can apply for the Older Persons Freedom Pass if you meet the age criteria and your sole or principal residence is in the London Borough of Hammersmith & Fulham, or the Royal Borough of Kensington and Chelsea, or Westminster City Council. To find out if you are eligible please visit the Freedom Pass website.

If you're a London resident, aged 60 or over, and not yet eligible for a Freedom Pass, you may be eligible for TfL's 60+ London Oyster Photocard. You can find out more on the Transport for London website.

You can apply for the Older Persons Freedom Pass online via the Freedom Pass website.

More information about what documents you will need when you apply online can be found on the Freedom Pass website.

If you need help applying, whether online or if you want to apply by paper application form (which will need to be completed and returned in the post), please visit or contact your local council:

If you live in Hammersmith & Fulham
H&F Advice, Ground Floor, 145 King Street, London W6 9XY
Tel: 020 8753 4198 (option 3)
Fax: 020 8753 5880
Email: h&fadvice.care@lbhf.gov.uk

If you live in Kensington and Chelsea
The Town Hall, Hornton Street, W8 7NX
Tel (Social Services Line): 020 7361 3013
Fax: 020 7368 0228
Email: socialservices@rbkc.gov.uk

If you live in Westminster
Tel: 020 7641 1444 OR 020 7641 1175
Fax No: 020 7641 5426
Email: adultsocialcare@westminster.gov.uk

You will need to provide proof of your identity, proof of your address and one colour passport-sized photograph to apply.

If you live in Kensington and Chelsea or Westminster

Renewing can be done online at www.freedompass.org You will need your unique renewal number from your letter, your date of birth and last four digits of the long number shown on the front of your existing Freedom Pass.

If you cannot renew online, you can return the form enclosed with your letter by post. Please send completed forms to

Freedom Pass Renewals, PO Box 580, Hull, HU9 9LX

If your name and/or address details have changed since you originally applied for your Freedom Pass you will be required to provide proof of your new details. If you are renewing online you can upload the required documentation, alternatively you can return the required documentation by post. Freedom Passes cannot be renewed at the Post Office.

You can request a replacement Freedom Pass:

Freedom Pass holders who lose or damage their passes will be charged £12 for replacements.

The Freedom Pass is paid for by your local council and the scheme is managed by London Councils on behalf of the London boroughs.

 

Disabled Persons Freedom Pass

The Freedom Pass for disabled people is funded by your local borough council and gives free travel on most public transport in London 24 hours a day (after 9.30am on most National Rail services within the London area), including all day at weekends and on public holidays. This pass may also be used to travel on local bus services in the rest of England under the terms of the Concessionary Bus Travel Act 2007.

You can apply for the Disabled Persons Freedom Pass if your sole or principal residence is in the London Borough of Hammersmith & Fulham, or the Royal Borough of Kensington and Chelsea, or Westminster City Council, and you have any of the statutory disabilities listed in the Transport Act 2000.

The statutory disabilities which make someone eligible for a disabled person's Freedom Pass are:

  1. People who are blind or partially sighted
  2. People who are profoundly or severely deaf
  3. People without speech
  4. People who have a disability, or have suffered an injury, which has left them with a substantial and long-term adverse effect on their ability to walk
  5. People who do not have arms or have a long-term loss of the use of both arms
  6. People who have a learning disability that is defined as 'a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning'
  7. People who, if they applied for the grant of a licence to drive a motor vehicle under Part III of the Road Traffic Act 1988, would have their application refused pursuant to section 92 of the Act (physical fitness) otherwise than on the ground of persistent misuse of drugs or alcohol.

Please contact your local council:

If you live in Hammersmith & Fulham

See the Hammersmith & Fulham website or contact:
Phone - 020 8753 6681 (Monday to Friday 9am to 5pm, apart from Thursday 9am to 4pm)
Email - freedompasses@lbhf.gov.uk
Fax - 020 8753 4590

If you live in Kensington and Chelsea

See the Kensington and Chelsea website or contact:
Phone - 020 7361 2390 / 020 7361 2546
Email - accessible.transport@rbkc.gov.uk
Fax - 020 7361 3764

If you live in Westminster

See the Westminster website 
Phone - 020 7823 4567 (and select option 3)
Email - Freedompass@westminster.gov.uk

You can request a replacement Freedom Pass:

Freedom Pass holders who lose or damage their passes will be charged £12 for replacements.

The Freedom Pass is paid for by your local council and the scheme is managed by London Councils on behalf of the London boroughs.