Skip to main content

IMPORTANT NOTICE: Information on this website is subject to change at short notice due to the current Covid-19 pandemic.

Please click here for information and advice about the current COVID-19 outbreak and how to get help from your council, as well as other sources of information and support. You can also offer to volunteer.

Mobility scooters

Mobility Scooter Scheme in Kensington and Chelsea

If you have mobility problems and live in Kensington and Chelsea you can hire a scooter to help you get out and about. Westway CT run a Mobility Scooter Scheme. A fleet of mobility scooters are available and can be booked in advance by members of the scheme.

You can become a member if you're over 14 years of age, have a problem walking or a temporary or permanent mobility issue, and live in the borough or visit the borough.

You will need to register to join Westway CT and pay an annual £12 fee. For more information contact:-

Westway Community Transport
240 Acklam Road (near Portobello Road)
W10 5YG
Tel: 020 8960 8774 (between 1pm -  4pm)
Email: info@westwayct.org.uk 

Full training is then given to operate the scooters.To arrange training call 020 8960 8774. You need to be a member and have had training before you can make a booking.

Once you have signed up and had the training you can collect a scooter from 240 Acklam Road (but you must make prior arrangements so that a scooter is available).

There are also scooters available at the office in Holland Park, near the cafe.

Long-term hire of a scooter may still be possible, please call: 020 8960 8774.

Manual wheelchairs can be borrowed for a day, or up to two weeks, but booking in advance is necessary. For booking and costs please call: 020 8960 8774.

Using mobility scooters on London buses 

If your mobility aid is suited to bus travel, you should be given a 'Mobility Aid Card' which you can keep with you and show to bus drivers so they know your device is suited to bus travel.

To find out if you are eligible for a card, join TfL's Mobility Aid Recognition Scheme which is designed to help passengers with a mobility aid such as scooters who wish to use London's buses.

To get more advice on using public transport you can contact TfL's Travel Mentoring Service.

For general information on transport accessibility in London see our page on Accessible public transport.

Buying a mobility scooter

On our page on Equipment To Help At Home you can find a list of private companies / websites who sell mobility scooters and / or other disability equipment.

Other information and advice

The Disability Living Foundation (DLF) website provides details of companies in the London area who hire out wheelchairs, including motorised scooters.

The Research Institute for Disabled Consumers offers advice on choosing a mobility scooter

There is more information on other options for wheelchair hire on our Wheelchairs page.