When the first council is informed that the adult is moving, it must do a number of things:
- It must provide a copy of the adult's care and support plan, so that the second council knows what the adult's needs are
- It must provide a copy of the "care account", if there is one
- If the adult has been arranging their own care and support, it must provide a copy of the "independent personal budget" (the total amount of money spent on their care), as well as the most recent assessment which the council has completed with them
- It must also provide any other information that the second council requests, such as their financial assessment.
If the adult has a carer (for example a friend or relative) who will continue to look after the adult after the move, the first council must also provide a copy of the carer's support plan.
When it receives this information, the second council must carry out its own assessment of the adult's needs. If a carer is moving with the adult, then the second council must also assess the needs of the carer.
Both assessments can take place before the adult moves to the new area, to help ensure that the right care and support is in place when they arrive.
People's needs may change when they move home. For instance, if they are nearer to family, they may not need as much support from the council. Alternatively, being in a new place may mean that they have new needs. It is important that the new coucil assesses them, so that the person receives the right care and support for their needs.
If the second council finds any needs which are different to those which have previously been identified by the first council (and in the care and support plan or most recent assessment provided), it must explain in writing why that is the case.
The first council must keep in contact with the second council to keep track of progress on putting services in place, and it must keep the person informed about this contact and involve them in this part of the process.